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James Briggs

Work with me

You run the business. I'll build what it needs.

Small businesses always have a list of tech they keep meaning to get to: the website that's overdue for a rebuild, the busywork that should've been automated ages ago, the internal tool nobody's had time to make. I'm the one who gets it built and hands it over clean. You work with me directly, start to finish. That's the whole pitch.

Collage of scheduling, commerce, and decision-support interfaces built by James
Utah-based, working nationwideRemote or hybrid collaborationIn-person along the Wasatch Front

Sound familiar?

You didn't get into this to wrangle software.

You have a business to run and a hundred things pulling at you. The tech keeps landing on your desk anyway, and hiring a whole team to deal with it doesn't pencil out. So it sits there:

  • Your website is dated, and every quote to fix it reads like a mystery.
  • Manual busywork is eating hours you don't have: invoices, intake, scheduling, follow-ups.
  • Everyone's talking about AI and you can't tell what's real or where you'd even begin.
  • A vendor already burned you once — overcomplicated it, then went quiet.

None of it is your job to figure out. It's mine.

Three ways I can help.

In practice they overlap. Most projects end up drawing on more than one of them.

Web Development

A website that pulls its weight

A fresh build, or a rescue of the site you already run. From simple marketing pages up to a client portal that quietly runs half the business.

  • New sites and web apps, built from scratch
  • Rescues and upgrades for what you already have
  • Client portals and dashboards that make you look organized
  • Handed over clean and documented, and it's yours to keep

Starting around $3,500

Scheduling dashboard showing appointments, service filters, and operational metrics

AI Integration & Advisory

AI that actually earns its keep

First the honest part: where AI actually helps you, and where it won't. Then I build the part that does, and make it safe to run.

  • A straight answer on where AI fits and where it's hype
  • Automations for intake, scheduling, invoicing, and support
  • Guardrails and sensible data handling, so it stays out of trouble
  • Custom assistants wired into the tools you already use

Solutions from $450

AI workflow diagram from request through business system, human review, and follow-up

Consulting & Research

A clear head for the hard calls

Plain guidance on where to take the business, grounded in what your customers actually do rather than what you wish they would.

  • What to build next, and what to quietly drop
  • A pricing and growth plan mapped to where you're actually headed
  • Real customer and user research instead of guesswork
  • A sounding board with 15 years and an MBA behind it

Engagements from $2,500

Commerce flywheel diagram connecting customer activity, insights, products, and engagement

Not sure where to start?My project-planning assistant is trained on my work and experience. Tell it what you need and it'll help you shape a real proposal, then send it straight to me.

Ask the assistant

What I've shipped

Real work that moved real numbers.

$20M+

Sales from an e-commerce platform I built from scratch

$300M+

Revenue across products I helped ship

95%

Less complexity on a government scheduling platform

100%

Accessibility compliance on that client-facing app

  • Sightline, a hockey operations decision-support dashboard
  • AI-leveraged customer experience case study
  • Breaking into fintech product case study
  • Human-centric design accessibility case study
  • The Anticipatory Layer, an ObservePoint case study
  • James Briggs portfolio overview
James Briggs beside the river at sunset

I'm James. I've been building this stuff for fifteen years.

I've spent my career shipping real products: an e-commerce platform that cleared $20M, and apps that ended up in millions of hands. I also built a government scheduling system held to the strictest accessibility standard on the books — agency-level experience, with an MBA that keeps me honest about what actually grows a business.

When you hire me, you get me. You won't get passed to a junior or handed off to a project manager. It's me on your project the whole way through, treating your budget like it's coming out of my own pocket.

Agency-level work. None of the agency baggage.

The usual agency

  • A junior does the work while an account manager relays your messages.
  • Days disappear into internal meetings and sign-offs.
  • Overhead and markup baked into every hour you pay for.
  • Locked-in code and a black box the day they hand it over.

Working with me

  • The person you hire is the person building it.
  • We decide it in our conversation, and the work keeps moving.
  • Senior work, without the overhead you'd never see.
  • Documented and handed over properly, and I'm still around after launch.

How it works

A straight path from “someday” to done.

  1. We talk it through

    Tell me the goal, and the headache behind the goal. We get clear on what a win actually looks like — no forms to fill out first.

  2. You get a plan

    The scope in plain English, with a timeline and one fixed price attached. Then a quick prototype, so you're looking at the real thing before I build the rest.

  3. I build it

    I ship in steady pieces and check in as I go, so you always know where things stand.

  4. You own it

    We launch, it's yours, and you know where to find me whenever the next thing comes up.

The investment

Senior work, priced for a real budget.

You get one fixed price before anything starts. It doesn't creep, and there's no surprise invoice waiting at the end. Prefer to keep me on hand month to month? There's a simple retainer for that too.

One price, agreed up front — and it holds. You approve the number before any work begins, and it doesn't change underneath you.

Prefer to see numbers first? Request a price sheet.

Where to start

The best first step is a free conversation.

It's free, and you're not committing to anything by asking. Tell me what you're trying to do and you'll get a straight answer: whether I can help at all, and if so, what it'd take and where I'd start.

Not ready for a full build? Start small and see how we work together first.

Strategy session

A focused working session to map your priorities and next moves.

Website & systems audit

An honest look at what you have, and the fixes worth doing first.

AI quick win

One repetitive workflow automated end to end, live in weeks.

A few things people ask.

How much does this cost?

Every project is different, so you get one clear, fixed number before any work starts. Never an hourly meter running in the background. Smaller projects often start in the low four figures and larger builds scale from there. Tell me your budget and I'll be honest about what we can do with it.

How fast can you start?

Usually within a week or two. I keep capacity open for new work, and smaller projects can move quickly. I've delivered whole platforms under tight deadlines before.

What are typical timelines?

Small sites and landing pages run two to four weeks. Larger apps and tools are more like six to twelve. It comes down to scope, and I'll tell you what's realistic on day one.

I'm not technical. Is that a problem?

Not at all. Honestly, that's the point. You bring the goal and the knowledge of your business, and I turn it into something that works and explain it in plain language.

What if I already have something built?

I've inherited messy codebases, migrated platforms mid-flight, and improved products already running at scale. I'll look at what you've got and tell you honestly whether it's worth building on or starting over.

Where are you based, and do you travel?

I'm on the Wasatch Front in Utah and work with clients across the US. Most projects run smoothly remote or hybrid. If you're local, we can meet in person; if you're further out and the work calls for it, I'm glad to travel, with that folded into the project as a travel cost. What matters is trust and results.

Talk it through with my project-planning assistant.

This isn't the usual chatbot. It's trained on my real work and the way I think about it, so ask it real questions. It'll help you figure out what a project might cost and whether I've tackled something like it before, then point you toward a sensible first step. When you're ready, it hands you straight to me.

Chat with James

An AI trained on my work

Live

Hey — ask me anything about working together: services, pricing, timelines, or whether I'm a fit for what you're building. What's on your mind?

Experimental AI trained on my approved professional info. For anything official, email me.

The same conversation follows you into the chat button in the corner, so you can pick it up anywhere on the site.

Got something in mind? Tell me about it.

I'll be straight about whether I'm the right fit and, if I am, how I'd tackle it. Worst case, you get a free second opinion out of the conversation.